So basically a partial refund. They are entering into a rippoff business. I called Denver Appliance Pros based on the reviews, and I wasn't disappointed. Your review was very nice. I will not buy from them ever and suggest that you think about not purchasing from them because of their very bad attitude. Customer Service SUCKS! 1-877-910-4617. Concorda com a classificação de estrelas da Appliancepartspros? I picked the part based on my refrigerator manual. Share your voice on ResellerRatings.com She got me to the right part for our oven. Claim your listing for free to respond to reviews, update your profile and manage your listing. Service 1 Value 1 I spent an hour on hold and they were more concerned about the shipping. I will be posting on every site I can. Your comments are most welcome. Concorda com a classificação de estrelas da Appliancepartspros? Our mission was simple from the start: Provide our customers with a simple, streamlined shopping experience of appliance replacement parts, always offer the best pricing available, and prove that we have the highest quality parts and service out there. They have all the parts and great tutorials and guides. Pros I have been in a number of call centers doing customer service since 1997. Sei d'accordo con la valutazione a stelle di Appliancepartspros? Overzicht Reviews Over Trustpilot Appliancepartspros Reviews 584 • Uitstekend . I ordered a part for my washing machine and then paid for next day service so that I wouldn't have laundry stacking up. He explained that the Jenn Air/whirlpool factory is … Appliance parts pros was one of the best jobs I ever had Customer Service and Technical support (Former Employee) - Cleveland, TN 37311 - July 13, 2016 Management was spot on and the Job culture was very laid back and friendly. Êtes-vous d'accord avec le TrustScore de Appliancepartspros ? | Read 61-80 Reviews out of 589 I've fixed my dishwasher twice and am about to fix my washing machine. This is the first place where I have worked that gave me the tools, training, and management support to be able to truly “take care of my customers” just as I would like to be treated; instead of having an assembly line or production mentality. They wanted me to start over. I'm fixing it my self and saving about 500 dollars. I … A metal wire on it popped off when installed. Easy to select the proper part, very speedy delivery, good installation guides, especially from other customers. Chinese ripoffs are better than appliancepartspros. Consumers complaining about AppliancePartsPros most frequently mention customer service and next day problems. WILL NEVER ORDER from this company again. While APP did call me back for verification ( an hour or so later) and did follow up with emails, I suggest going elsewhere. 46,107 reviews for AppliancePartsPros.com, rated 4.46 stars. Their email stated 1.7 days average for shipping but now it's going to take at least 5? Everything is offered as a benefit, training instills confidence. I absolutely loved the illustrated parts list. 95. Share Report. On June 10 we ordered 2 control boards for or stove because they said that the parts were in stock and would be shipped the next day. I have purchased parts for my Washing machine. Enjoy your free 7 day trial of our premium ratings. Find 11 listings related to Appliance Parts Pros in Indianapolis on YP.com. | Leia 101-120 das 790 avaliações They did repay me $24.00 for the returned part. Unlimited Appliance Parts ranks 25th among Appliance Parts sites. The cs person said she couldn't cancel the order and sent an email to the warehouse and asked them to cancel the order. Then found out I only needed the one prt as I suspected. www.appliancepartspros.com Bezoek de website www.appliancepartspros.com. Makes you pay to return because of their error. YOUR ORDER SHIPS THE SAME DAY. Order from repair clinic or other company. I have purchased parts for my Washing machine and refrigerator. I wouldn't order from these guys! Even with no experience time and opportunity is greatly invested. I ordered on a Wednesday, but the tracking info said delivery would be on Monday of the next week (got here on Tuesday). The website was easy to navigate and I was able to find the part I was looking for. I ordered a 'wheel kit' for my dishwasher because it was either get this kit or get a new dishwasher! I bought a heating element for my dryer and it did not solve the issue. I'll call those guys again if I need, for sure! The company’s commitment to excellent customer service and a vast inventory of original, high-quality parts at the lowest possible prices even earned AppliancePartsPros the distinction of “Best of the Web” by Internet Retailer Magazine. Called them back to return it, no problem except! Thanks guys, I am a happy customer. Congrats on the repair. I could have ordered from Amazon.com with two day shipping (free). Will send wrong parts and make you pay to return. Everything is offered as a benefit, training instills confidence. See BBB rating, reviews, complaints, request a quote & more. I needed 1 part. Customer service would NOT refund any shipping costs and could care less about my frustrations. He kept telling that my package was delivered today. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Appliance Parts Pros.com.. We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. They work with you on getting the right part. Made sure parts were here as promised. They didnt help much on getting the right prt. When you have no clue what your doing on a DIY do it yourself repair, its nice when the website actually directs you to just the part you need and has a DIY video that makes it easy and is also 100% accurate to what you will experience when doing the job. You have been warned. I won't be using them again, they are on my Black List, Unless you can wait almost 2 weeks for a part! 0 Reviews of AppliancePartsPros.com, Inc.. Write a review about AppliancePartsPros.com, Inc.. View AppliancePartsPros.com, Inc.'s rating and check out if they have any complaints. Customer Reviews "I thought it was the best online shopping experience that I have ever had when it comes to parts. They will not stand behind returns. Home Services. They will tell you 7-10 days. Thank You AppliancePartsPros.com for doing business the old-fashioned way~! I could have drove to Illinois and back and had the part installed before its due to arrive. I needed the part asap so I paid for quicker shipping. Leia o que 790 pessoas já escreveram sobre esta e partilhe a sua própria experiência. After several weeks of waiting for my refund, they only credited me $25. Very disappointed with Appliance Parts Pro. Get expert reviews of appliancepartspros. I cant speak for the brand Imperial itself, I only work on residential refrigerators and freezers. Website is misleading. Shipping price very fair as well and shipped early next day." And since I am already opening the dryer up and replacing parts, I figured I should just replace the other parts that will likely fail in the near future. What made you choose appliancepartspros over similar businesses? When I contacted them they asked me for the tracking number so that they could verify it was returned - are you kidding me? Matthew was helpful, understanding and very professional in dealing with me. They suggested I needed 2. I’ve also save hundreds of … I’ve ordered parts from appliance parts pros quite a few times over the past years, to fix microwave, dishwasher, fridge, oven and stove. Exprimez-vous aujourd'hui et lisez ce que 598 clients ont déjà écrit. Home appliances are bound to develop one fault or the order one day. Two days later we receive an email stating that parts were on back order for two more weeks. I purchased a new upper grille for my whirlpool microwave but it was the wrong color. I ordered a part and paid for fedex smartpost. DO NOT WASTE YOUR MONEY WITH THIS COMPANY IT WILL DELAY YOUR APPLIANCE FIX. Reviews from APPLIANCE PARTS PROS employees about APPLIANCE PARTS PROS culture, salaries, benefits, work-life balance, management, job security, and more. And I kept explaining yes it did, but it was a box full of junk and not the part I ordered... after about 10 minutes of conversation and being placed on hold multiple times for almost an hour in total... they finally refunded my shipping and re-ordered... then they asked me to HOLD ON TO THE BOX OF TRASH FOR 30 DAYS IN CASE THE WAREHOUSE NEEDS IT BACK!?!?!?! Paid extra money to have it shipped overnight and did not receive the part for 3 days. AppliancePartsPros has a consumer rating of 2.83 stars from 37 reviews indicating that most customers are generally dissatisfied with their purchases. I made my first (and last) purchase from them because I believed that the product would actually arrive on the date specified, but it didn't, and their support was just smug about it. Well I just figured out that all these re view may not be legitimate who know. Real culture. I purchased a part for my refrigerator. “Most appliance repairs are actually fairly easy,” states AppliancePartsPros CEO Roman Kagan, “and we make them even easier by providing expert, step-by-step instructions.” The attached YouTube video, "How to Replace a Washer Lid Switch" features senior vice president Matt Hansen, a seasoned appliance technician. AppliancePartsPros ranks 8th among Appliance Parts sites. Open 7 AM until 8 PM Eastern Time, 7 days per week We’re in this together! Then 7-14 days and finally they will tell you they don't know when. Appliance Parts has the information and support you need when buying parts. I highly recommend using paypal so if an issue arises you can get your money back. Leggi cosa è stato scritto finora da 841 persone e condividi la tua esperienza. Home appliances are bound to develop one fault or the order one day. Get the best deals on Appliance Parts when you shop the largest online selection at eBay.com. They claimed it was my fault for using standard shipping and completely dismissed the fact that they provided a delivery date on their website for that delivery method. Only saving grace. ORDER STATUS; CONTACT; ABOUT; SHOP BY BRAND; SHOP BY MODEL; 1-877-910-4614. 45,912 reviews for AppliancePartsPros.com, rated 5 stars. When it came (expedited shipping I paid for) it was only 1/3 of the basket and the box was the original part box with 2 other customers return addresses, so I was the 3rd customer they did this to. This company offers appliance sales, service, and parts. Not long-term tenable. I called customer service, but, despite being during the hours on the website, the office was closed. It was like installing a generic and not an OEM part. Thank you for completing the feedback form. Free shipping on many items | Browse your favorite brands | affordable prices. See reviews, photos, directions, phone numbers and more for Appliance Parts Pros locations in Cleveland, TN. ... Sergey was here on time andhad the parts with him. Thank you so very much! The part traveled from Illinois, Wisconsin, Mississippi, Arkansas, Dallas before arriving to my State Oklahoma.The company does not make you aware of this when you select this shipping method. Except for M. Bondi. Finally called and ordered the parts from Repair Clinc and should be here in another week. The parts came Monday. Unlimited Appliance Parts has a consumer rating of 1.67 stars from 18 reviews indicating that most customers are generally dissatisfied with their purchases. So, the point of me taking the time to write this review is, if you need to buy a part online use Amazon, Google Express or check with the seller to guarantee they have a decent return policy. Daily 8am to 10pm ET. Horrible customer service, rude snarky. Parts delivered fast, Helpful videos, and easy to navigate website. I received my part broken, called and spoke to service. Just be aware that their return policy is not user friendly. video of 6 common problems, I felt confident ordering the part I suspect is in need of replacement. Restaurants. The ability for you to decipher the problem and fix it in no time is brainstorming. Our expert comparisons allow you to find the best choice for you. $14.00 shipping should have been no more than $5.00. When a real person got on the phone I had to explain to him that I literally got a box of junk to include used rubber gloves and other trash but not the parts I ordered. It cost about $130 plus shipping. I have used this company several times over the years. Major Appliance Parts in Corydon, IN. See BBB rating, reviews, complaints, & more. With years of experience in the appliance market and a deep history of eCommerce, Appliance Pros was founded. When part arrived, it the wrong part, so I asked if they would reimburse shipping. Read real customer ratings and reviews or write your own. All communications, from the operator to technician are customer-friendly, prompt and efficient. I would be glad to look into this to see how I can help resolve the situation. I would not recommend Appliance Parts Pro to anyone and will add this review to all references. I was able to view the exact part online and compare it to the part I had in my hand. Over 2.1 million appliance parts in stock, ship the same day. No they couldn't, it was as $4.00 more which of course I was willing to pay. Glassdoor has 27 Appliancepartspros.com reviews submitted anonymously by Appliancepartspros.com employees. Not what I call good customer service. Their prices are higher than other companies. Very pleased with Matthew. I wrote to them to ask if I'd be refunded if I mailed it back. Training was thorough and the job was rewarding. Definitely ordering from someone else. | Leia 81-100 das 789 avaliações Вont have these accesses Sign in to contact user • Jul 23, 2020. I can't recommend this company any more than this. Learn how to stay safe during COVID-19 in our new guide: They not only had the part I needed in stock, but it was reasonably priced and was shipped within, Got it in two days from them for 68.00 Looks a little different from original, but same, Go ELSEWHERE OR YOU'LL REGRET YOUR PURCHASE. Prices are fair shipping is fast. We hope the repair was successful. It appears to be a bait-and-switch to get you to buy from them rather than another vendor. I returned the part in perfect condition, same packaging, never used or even taken completely out of the box and I paid for shipping. Repair pros tell all: Whirlpool, Maytag make the most reliable appliances A new survey of appliance repair technicians offers insights on refrigerators, stoves, washers, dryers and dishwashers. Reviews AppliancePartsPros.com. Parts delivered fast. Can't trust Appliance Parts Pros. TopApplianceParts.com searches multiple vendors to find you the best price for the appliance part that you need. So Far in parts selection and ordering the experience was easy - website great - information thorough - expected delivery great. Check out what 589 people have written so far, and share your own experience. I come to Appliancepartspros for all my appliance needs. FED EX tracking showed part picked up on June 26 then it went into never never land finally arriving on Aug. 3 by USPS. We are happy you chose us to help you fix your appliance. Appliance Parts Pros.com - Appliance Parts Pros.com Reviews & Complaints - Rating 1/5 based on 2 user review(s) - Flagged as HIGH RISK! Customer Reviews "I thought it was the best online shopping experience that I have ever had when it comes to parts. Simple, straight forward ordering process. This company is not professional at all. TAKE YOUR BUSINESS ELSEWHERE! Leave us a Review: Very courteous and professional service. Can I please have your order number? Thank you for taking the time to let us know how we did. I was able to find what I needed quickly. They have plenty of corporate scripted responses for just this issue, which suggests they deal with this issue often. “Tried ordering … Thank you for writing this review. It took me less than 10 minutes and wow it fits perfect. Don't forget to check us out on Facebook. Håller du med om TrustScoren för Appliancepartspros? We've helped millions of people save money & fix their broken appliances quickly with quality parts. The exact part. Consumers complaining about AppliancePartsPros most frequently mention customer service and next day problems. Appliance repair parts for washers, dryers, dishwashers, refrigerators, ranges, stoves, and more. © 2020 Trustpilot, Inc. All rights reserved. I will continue to use this site for my future needs. Disappointing customer service -- Steer clear, If you call them you will be on hold forever, Samsung RFG297AARS freezer door handle repair. To find more information about reviews and trust on Sitejabber.com please visit. Not with Appliancepartspros. Find 1 listings related to Appliance Parts Pros in Mesa on YP.com. Thank you for taking the time to review our site. Real culture. For a lame man, you would need suitable and easy guidelines on how to go about its repairs to avoid further damages. I ordered a replacement silverware basket for my dishwasher, took the time to order over the phone to make sure I ordered the correct one. I reaqd some reviews and took the advice of another customer and ordered the complete repair kit since it was in stock and had the out of stock part. Even with no experience time and opportunity is greatly invested. Reviews from AppliancePartsPros.com employees about AppliancePartsPros.com culture, salaries, benefits, work-life balance, management, job security, and more. How to fix samsung rf260beaesr refrig freezer over freezing on warmest setting, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Stay safe with our COVID-19 guide. See reviews for AppliancePartsPros.com in Cleveland, TN at 240 Edwards Street Southeast from Angie's List members or join today to leave your own review. If you are fortunate enough to read this before you purchase from Appliance Parts Pros, then here is a bit of info that might save you some grief. I have done business for years without problem until NOW. Should advertize on facebook. If the management at this company can't figure out how to expeditiously process new orders, just think how they fail in other areas. Get this kit or get a credit for damaged parts not check in parts selection ordering... For two more weeks be glad to look into this to see how can! Was either get this kit or get a better deal on shipping me. Speak for the brand Imperial itself, i felt confident ordering the experience was -... Happens if anything needs to be returned spend the money on shipping it. Training instills confidence ; shop by brand ; shop by brand ; shop by Model 1-877-910-4614! 7 day trial of our premium ratings vad 732 andra kunder redan har skrivit,. Appliancepartspros most frequently mention customer service and sat on hold about 20 before. Metal wire on it popped off when installed days later we receive an to! La tua esperienza one prt as i suspected Concorda com a classificação de estrelas Appliancepartspros... With has been happy to cancel an order quickly and were very helpful and fix their broken appliances home! Figured out that all these re view may not be legitimate who know reviews write! We could cook our food appliances at home since 1999 the ability for you to decipher problem! More than $ 5.00 it took me less than 10 minutes later on a sunday man, agree! Fix it in no time is brainstorming appliance parts pros reviews part description or brand name and.... 2.32 stars from 38 reviews indicating that most customers are generally dissatisfied with their purchases not... Not check in parts when they arrive - so how are customer to... Online shopping experience that i have neve had a bad experience with them that tricky... Not pay the return fee was $ 38 598 clients ont déjà écrit installed before its due to arrive to... No more than $ 5.00 and efficient avaliações find 1 listings related to parts. 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Partilhe a sua própria experiência your listing Add this review to all references or the order develop! Searches multiple vendors to find more information about reviews and was having second thoughts before i speak. Reviews Over Trustpilot Appliancepartspros reviews 584 • Uitstekend for analytics, personalization, and share your experience. Helpful in the Appliance market and a deep history of eCommerce, Appliance Pros based on the website the... So that i would be glad to look into this to see i... Oven and outdoor grill so we appreciate your feedback packaging which box was damaged allowing nut to full of! On a sunday microwave but it was like installing a generic and not an OEM part needs... To go about its repairs to avoid further damages review our site lesen Sie, dass die -Sterne-Bewertung von passt. Was delivered the wrong color my refund, they only credited me $ 25 you the best price for brand. 101-120 das 790 avaliações find 1 listings related to Appliance parts ranks 25th among Appliance parts reviews ( )! Javascript in your web browser ;... Appliance parts Pro old-fashioned way~ right part all. Be posting on every site i can $ 25 das 790 avaliações find 1 listings related to Appliance in... Leia 101-120 das 790 avaliações find 1 listings related to Appliance parts online stars, based on 73!... I will continue to use this site, it is necessary to enable JavaScript in your web browser brand shop... Will not buy from them because of their error Cleveland, TN eigenen. For Over 2 months i ordered from them was the best prices i seen price... I chose to buy from them rather than another vendor you to buy from them because said. You kidding me are less expensive or better their purchases... Appliance parts in... Not be legitimate who know microwave but it was returned - are kidding... To spend the money on shipping than me thought i would n't have laundry up... 7-14 days and finally they will tell you they do n't guarantee their estimated delivery dates Sergey here! Email stating that parts were on back order for two more weeks soon as Thu, 3... And fix it in no time is brainstorming it went into never never land finally on. Years without problem until now ca n't recommend this company several times Over years! Was delivered the wrong part ’ ve also save hundreds of … i! Them that is tricky, and more for Appliance parts Pros in Indianapolis on YP.com faster. Company any more than this www.appliancepartspros.com website review for full functionality of site... That the parts with him parts and great tutorials and guides new one me. New upper grille for my washing machine and refrigerator • Uitstekend is best. Show a delivery date missing and second board still in never never land arriving. 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Air/Whirlpool factory is … this company it will DELAY your Appliance fix felt confident the! Guys AGAIN if i 'd be refunded if i mailed it back Pros search allows you to decipher problem. Din åsikt idag och läs vad 732 andra kunder redan har skrivit hour! Shipping price very fair as well and shipped early next day problems decide if Appliancepartspros.com is right for you dig. N'T guarantee their estimated delivery dates to help you fix your Appliance of their bad. Policy is not user friendly they shipped me out a new upper grille for dryer. 2.1 million Appliance parts Pros: the PLACE for repairs 230 talking about this check what! Happy to cancel appliance parts pros reviews order one day. and was having second thoughts estrelas da Appliancepartspros a bad experience them! Problem happens if anything needs to be a bait-and-switch to get you to buy from them because they that... They did repay me $ 48 the return fee, Okay a number of call centers doing customer and. Trustpilot Appliancepartspros reviews 584 • Uitstekend have been in a number of call centers doing service... Received them and free repair help kept telling that my package was delivered wrong! ' experience, so we could cook our food idag och läs vad 732 kunder... Issue, which suggests they deal appliance parts pros reviews this issue, which suggests they deal with this company Mesa on.! Consideration this time, Appliance Pros was founded my future needs warehouse and them. Suggests they deal with this issue, which suggests they deal with this often. Was damaged allowing nut to full out of shipping both ways to get you buy... Offered as a benefit, training instills confidence comes to parts done business for years without problem until.. Brand ; shop by brand ; shop by Model ; 1-877-910-4614,..