(2011), 'Challenges of implementing systems for knowledge management: Static systems and dynamic practices', in McPhee, R. and Canary H. Updated our Affiliate and Privacy Policy (in the page footer), New article on Search Tools under KM Tools by Category, Updated and redesigned "Downloads & Store" section, Will be adding reviews of KM-related systems and tools in the very near future. Ramage, M., & Reiff, F. (1996). Situated Learning: Legitimate Peripheral Participation, Cambridge, Cambridge University Press. After Action Reviews, Wikipedia, retrieved on January 2011 from http://en.wikipedia.org/wiki/After_action_review. Organizational Structure Features Supporting Knowledge Management Processes. (December 1, 2009), Integrating knowledge management and relationship management in an enterprise environment, Communications of the IIMA, Chen., C., Huang, J. 2012), Leading Issues in Social Knowledge Management (pp. Prahalad, C.K., and Hamel, G. (1990). A Skunkwork Tale. (Eds.) Clyde Holsapple), Springer-Verlag, New York, USA, 2002, Mika, P. and Akkermans, H. (2004) 'Towards a New Synthesis of Ontology Technology and Knowledge Management', Technical Report IR-BI-001, Free University Amsterdam VUA, Milovanović, S. (2011) 'Aims and Critical Success Factors of Knowledge Management System Projects', Economics and Organization Vol. ), Knowledge management matters: Words of wisdom from leading practitioners (91-111). 1–9. Jackson, S., E., DeNisi, A., Hitt, M., A. The Intranet Data Warehouse, John Wiley Sons Inc. Thierauf, R. J. Step Two Designs. KNOWLEDGE MANAGEMENT Knowledge … 161-164, Karahoca, A., & Ponce, J. First, for those of you interested in reading more on this, I particularly recommend: Botha et al. 1, no.2, September, pp. You can use different technical means, such as forums or groups belonging to the organization’s internal social network, to help your employees share their expertise. 42 – 55). There are no "KM Systems. Hecht, M., Maier, R., Seeber, I., and Waldhart, G. (2011), "Fostering adoption, acceptance, and assimilation in knowledge management system design", in: Lindstaedt, S., Granitzer, M.: i-KNOW '11 - Proceedings of the 11th International Conference on Knowledge Management and Knowledge Technologies. (1998). Cook, S.D., & Brown, J.S. Lee, H., and Choi, B. and Chang S.G. (2004), 'Assessing the contribution of knowledge to business performance: the KP3 methodology', Decision Support Systems, no. (2009) Knowledge management primer, London : Routledge. http://csrc.lse.ac.uk, Jones, K., (2006). In most cases, leaving a post on a forum or shooting a private message on a social network is quicker and more convenient than conversing via email. Knowledge and Mind. 3, no.1, pp. In addition, we will take a look at tools that are commonly used in organizations where knowledge management is practiced and valued. Cronk, M. (2011), "Social Capital, Knowledge Sharing, and Intellectual Capital in the Web 2.0 Enabled World", in David Gurteen (ed. The Academy of Management Review 16(1):57-91. EDAMOK Project, ITC-IRST. 1-9. 54-75, Heathfield S. M., Top 15 Characteristics of a Successful Mentor, About.com: Human Resources. Knowledge Management: Processes, Techniques, And Tools. Where is the knowledge in a CMS? Definition of Terms (2002), Knowledge Based Solutions, available: http://www.kwbsolutions.com/kbsterms.htm [05, Feb. 2013], Denning, S. (2000) The Springboard: How storytelling Ignites Action in Knowledge-era Organizations, KMCI Press. In addition, ask them to highlight the potential pitfalls that may cause issues unless handled with care. ), Knowledge management matters: Words of wisdom from leading practitioners (113-127). 4, pp.397-410. Intranets and Knowledge Management: De-centred Technologies and the Limits of Technological Discourse. Dalkir K. (2005), Knowledge Management in Theory and Practice, Elsevier Inc. Danesh, S.Y.S., Rad, N.S., Mobasher, S. N., and Danesh, M. M. S. (2012) 'The Investigation of Mutual Relations of Success Factors of Knowledge Management in Project-Centered Organizations', Journal of Basic and Applied Scientific Research, vol. The platform for implementing knowledge management that you choose must feature fundamental knowledge management tools and be user friendly and easy to operate. 2, no. Company policy and procedures govern the way employees interact with each other and the organization itself, so if you are looking to adopt knowledge management both effectively and efficiently, here are some things you should know: Communicate the importance of knowledge management and knowledge sharing to your employees. Nonaka I., Takeuchi H. (1995). A knowledge base can contain text, multimedia materials, video tutorials, links to relevant third party resources, and more. The second part offers one of the most in-depth looks at knowledge management systems that I have ever seen in a KM book. Purpose-built databases 5. Gamble, P.R., & Blackwell, J. 261-276). Kreiner, K. (1999). 88 – 105). (2003). Yip, M.W., Ng, A.H.H., and Lau, D.H.C., (2012), 'Employee Participation: Success Factor of Knowledge Management', International Journal of Information and Education Technology vol. 10, No. (2011) 'Examining the Impact of KM Enablers on Knowledge Management Processes', Procedia Computer Science, vol 3, pp. We also use this access to retrieve the following information: You can revoke this access at any time through your LinkedIn account. The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively using knowledge… It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. (2006), A Career in Knowledge Management?, iKMS, retrieved 12 October 2012 from http://knowledge.typepad.com/ikms_newsletter/2006/05/a_career_in_kno.html. Document Management System, Wikipedia, Retrieved February 2011 from http://en.wikipedia.org/wiki/Document_management_system, Doan Q.M., Rosenthal-Sabroux C., Grundstein M. (2011), A Reference Model for Knowledge Retention within Small and Medium-sized Enterprises. To ensure that knowledge in your company is properly created, stored, and used, it is paramount to implement the internal processes the right way. However, tools and techniques also have their place. (2000) 'Designing a knowledge management performance framework', Journal of Knowledge Management, Vol. Data capture and workflow solutions 4. However, this doesn’t mean that you can’t or shouldn’t try and minimize the damage this will cause. … Six Common Factors to Consider When Selecting a CMS. Benassi, M., Bouquet, P., and Cuel, R. (2002), ' Success and Failure Criteria for Knowledge Management Systems ', Vol. A knowledge map makes it easy for your employees to connect to an expert in a specific area of knowledge. 10 Best Intranets of 2011. Sloan Management Review, pp 7-23, Singh, M.D. Dierickx, I., & Cool, K., (December 1989). (2001), Knowledge Management: A State of the Art Guide, Kogan Page Ltd. Gamelgaard J. 3, pp. 'Successful knowledge management projects', Sloan Management Review, 39 (2), pp. (2008). Often it is referring to training and learning in an organization or of its customers. Journal of Management Information Systems, summer 2001, vol. At a minimum, you should have a few employees tasked with compiling new expertise within the company and entering it in the knowledge base in an agreed upon format. 2012), Leading Issues in Social Knowledge Management (pp. 8, No 1, pp. Secure file sharing 9. Macon, GA: Sagology. Graz, Austria - September 07-09, New York: ACM Digital Library, ISBN 978-1-4503-0732-1, pp. Gardner, J. R. Changing and Organizational Culture. List and provide a brief description of knowledge management applications. Hershey, PA: Business Science Reference. Waltz, E. (2003), Knowledge Management in the Intelligent Enterprise, Artech House Inc. Weber, R. O. 6/7, pp.575–590. Information and Management, 42(3), pp. Stay on top of the latest eLearning news, resources and offers. document management… Mukherji, A., Kedia, B.L., Parente, R., and Kock N (2004) 'Strategies, Structures and Information Architectures: Toward International Gestalts', Problems and Perspectives in Management, vol. By signing in with LinkedIn, you're agreeing to create an account at elearningindustry.com and accept our terms of use and privacy policy. Virvou, M., & Nakamura, T., (2008). In this article, I would like to discuss about the processes and techniques associated with knowledge management, as well as the tools that are used in organizations where it is practiced. (2007), Why Not Use Incentives To Encourage Knowledge Sharing?, Journal of Knowledge Management Practice, Vol. Lave, J., Wenger, E.(1991). Demand-driven knowledge management takes advantage of networks, supply, analysis and codification. ", chapter in Handbook on Knowledge Management (Ed. In this article, I would like to tell you about the processes and techniques associated with knowledge management. Step Two Designs. vol 6. 179-228. Journal of Knowledge Management, Vol. Davenport, T., De Long, D., and Beer, M.C. Document360 Document360 is a robust knowledge management system designed to ease the process of creating a … Communication and organizational knowledge: Contemporary issues for theory and practice. Automated document and classification solutions 7. Best practice in this regard is to have every expert pick a day of the week and set some time aside for consulting at that day at a specific time (make sure to communicate this information to your employees). (2002). These are professional communities where members are united by a common sphere of activity, a shared project, or a common goal. 2, no. Ideally, the knowledge base should be maintained and updated regularly. However, keep in mind that the guidelines must help employees create and store knowledge, not stifle their enthusiasm. 12, Printed in U.S.A. DIKW. 10-24. "Working with Tacit Knowledge", The Knowledge Management Yearbook, How to Succeed in Data Warehousing. Botha A, Kourie D, & Snyman R, (2008), Coping with Continuous Change in the Business Environment, Knowledge Management and Knowledge Management Technology, Chandice Publishing Ltd. Brown, J.S. 2, no. (2009) 'Conceptualizing ‘knowledge management’ in the context of library and information science using the core/periphery model', South African Journal of Information Management, [electronic], vol. First Principles Knowledge can be deduced from first principles that are known or assumed to be valid. 40, no.3. Swan, J., Robertson, M., Newell, S. (2002). Academic Publishing International Limited. IEEE - Institute of Electrical and Electronics Engineers, pp.1-4, 2011. The Tacit Dimension. Bali, R., Wickramasinghe, N., & Lehaney B. (1999). It stands to reason that before you can ask for advice, you must first find someone who can give a competent answer, and this is where a knowledge map comes in handy. Beitler, M. (2005). 8, No. (2012) 'Knowledge Management Practices in SME Sector An Empirical Study', International Journal of Business and Management Tomorrow Vol. 43-57. 1 - 8. Fifth International Conference on Information Technology in Asia (CITA 2007). & Cecez-Kecmanovic, D. (2008). and Ocholla, D.N. In the last installment, we looked at knowledge management, its constituent components, and the tasks it sets out to accomplish. Towards customer knowledge management: integrating customer relationship management and knowledge management concepts, St. Gallen: University of St. Gallen, Institute of Information Management. 'Critical Success Factors for Knowledge Management in Organization: An Empirical Assessment', European Journal of Humanities and Social Sciences, vol. Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. Automated data integration 3. Argrys, C.,& Schon, D., (1996) Organizational Learning II - Theory, Method, and Practice, Addison-Wesley Publishing Company. Heaidari, M., Moghimi, M.S., and Khanifar, H. (2011) 'The critical success factors in implementing knowledge management: agricultural organization in Islamic Republic of Iran', British Journal of Science 54, vol. The Journal of Computer Information Systems, Summer 2006, Khalifa, Z.A., Jamaluddin, M.Y. Brown & Duguid's contribution to communities of practice) since I was trying to point the reader in the direction of more general KM texts. Skills for Knowledge Management Leaders retrieved 12 October 2012 from http://alanbaren.blogspot.dk/2005/09/skills-for-knowledge-management.html. Hasanali, F. (2002), 'Critical success factors of knowledge management', [Online] available: http://polaris.umuc.edu/mts/TMAN/TMAN_636/articles/csfs.pdf (02 Feb. 2013). 287-304. Armies & Borders have become redundant and goods ,services, cultures,languages are … It usually takes the form of an intranet portal or a wiki-based mini-site containing answers to the most frequently asked questions in the organization, descriptions of technical procedures, detailed use cases and post-mortems of issues encountered in the past. Carlucci, D., Marr, B., and Schiuma, G. (2004) 'The knowledge value chain: how intellectual capital impacts on business performance', Int. Ideally, every employee should have access to the knowledge management tools and be encouraged to contribute. 2012), Leading Issues in Social Knowledge Management (pp. Weber, R.., Sandhu, N., and Breslow, L. (2001) 'On the Technological, Human, and Managerial Issues in Sharing Organizational Lessons', Proceedings of the Fourteenth Annual Conference of the International Florida Artificial Intelligence Research Society, Menlo Park, CA: AAAI Press, pp. To understand what features an ideal knowledge management platform must possess, let us take a look at the tools commonly used for that purpose in companies around the world. Zoerman K.W., (2008), Cross-Functional Efficiency, Retrieved 6 June 2012 from http://www.zoerman.com/cfe.pdf. Enhancing Groupware for Knowledge Management. Watch out for the following software trends in knowledge management industry to stay ahead of your competition: Increased integration of BI tools: Adding business intelligence (BI) to knowledge management offers meaningful insights and improves knowledge … 4, April, pp. Nielsen, J. 262-264. The Knowledge-Creating Company, Oxford University Press. Communities manifesto. (2008): The book is in two parts. 2012), Leading Issues in Social Knowledge Management (pp. Management Science, Vol. 1735-1743, Polanyi, M. (1966). Ananda Kumar, “The role of information retrieval in knowledge management”, International Journal of Social Science & Interdisciplinary Research Vol.1 Issue 10, October 2012, ISSN 2277 3630. Below is our list of the leading knowledge management software in the market. ), Knowledge management matters: Words of wisdom from leading practitioners (49-71). Establishing rules that tell how and when the experts may be consulted will, on the one hand, give your employees access to superior expertise, and on the other, make sure that the experts can perform their main duties without constant interruption. Knowledge Management and Knowledge Systems. Govern knowledge management … Disterer, G. (2001) 'Individual and Social Barriers to Knowledge Transfer', Conference Proceedings 34th Annual Hawaii International Conference on System Sciences, Los Alamitos, CA:IEEE Press. (2011). You will do well to create a template for adding new material to the knowledge base. The ability to have a quick informal chat with a colleague raises the employees’ confidence and makes them more efficient workers. 8, pp. (2007) 'Addressing Failure Factors in Knowledge Management', Electronic Journal of Knowledge Management, [electronic], 5(3), pp. Al-Hakim, L.A.Y. Companies known for their groundbreaking innovation don’t simply get their brilliant ideas out of thin air - they actively solicit ideas from their employees and managers, and they listen. & Duguid, P., (1991) Organizational Learning and Communities of Practice. (1988). (1994). 15, no. You will be wise to make it a rule in your organization that as soon as an issue has been dealt with, the following data must be entered into your knowledge base: Employee turnover is a fact of life, and even key personnel may leave for greener pastures. (1996). The type of analysis required will be defined by the type of work. 34, no. 334-338. Bukowitz, W., & Williams, R. (1999), The Knowledge Management Fieldbook, Financal Times/Prentice Hall. Organizational Learning. (1996) Definitional and Contextual Issues in Organizational and Group Memories, Information Technology and People Vol 9, no 1, pp. J. Babu; V. Harshavardhan; J.S. (April 2007) How organizational climate and structure affect knowledge management-The social interaction perspective. Gebert, H., Geib, M., Kolbe, L., & Riempp, G. (2002). Ascertain that all available IC assets are diligently leveraged wherever appropriate through use or exploitation. It’s advisable to check specific requirements in the list of knowledge skills and abilities provided on the job ad and in the position description when addressing these requirements in your application… Putting stories to work: Discover. (2009). (2011), 'Budgeting for knowledge management in organizations', Chinese Librarianship: an International Electronic Journal, [electronic], no. Revize, retrieved February 2011 from http://www.revize.com/fileupload/Six_Common_Factors_to_Consider_to_select_a_Web_CMS_071125.pdf, Schein, E. H. (1992). Gurteen, D. (2012), "Introduction to Leading Issues in Social Knowledge Management – A brief and personal history of Knowledge Management! Retrieved on February 2011 from http://www.steptwo.com.au/papers/kmc_wherek/index.html, Robertson, J. All rights reserved. 3, pp. For example, giving employees some time off work every week so that they may think of what they had learned recently and commit it to writing is a good policy you may wish to implement. (2011), 'Knowledge Management Acceptance: Success Factors amongst Small and Medium-Size Enterprises', American Journal of Economics and Business Administration, vol. Baren A. 4 Iss: 4, pp.303 – 310. In knowledge management, technology plays second fiddle to people and the interactions between them. (1999). 5, pp. 40-57. Sutton, M.J.D., 2007, 'Accepting knowledge management into the LIS fold: an interdisciplinary approach', Library Student Journal 2(1), pp. The “old reliable” option, knowledge management adoption in a company often starts with creating a knowledge base (to be fair, it often doesn’t progress any further than that). 3888-3896. Defining Organizational Knowledge: Turning individual knowledge into organizational intellectual capital, http://knol.google.com/k/defining-organizational-knowledge. Basic Appl. To ensure that knowledge in your company is properly created, stored, and used, it is paramount to implement the internal processes the right way. Wellman, J. L. (2009). 265-271. Wiig: Application of Knowledge Management in Public Administration - 4-3. When you sign in with LinkedIn, you are granting elearningindustry.com access to your LinkedIn account, which is used to authenticate you without you having to enter a different user name and password. Allameh, S.M., Zare, S.M., and Davoodi, S.M.R. Knowledge-based software engineering: proceedings of the Eight Joint Conference on Knowledge-Based Software Engineering. Links between Organizational Memory and Cooperative Awareness, retrieved from http://www.comp.lancs.ac.uk/computing/research/cseg/projects/evaluation/OM_CA.html, Robertson, J. & Duguid, P., (1998), Organizing Knowledge, California Management Review vol. Girard (eds. Organizational Memory. Andreeva T. & Ikhilchik I. Strategies for Interweaving Groupware and Organizational Structure. 3, no.1, pp.73-80. 35, No. Learn more about how we use LinkedIn. 1, Issue 4, December, pp. Altaher, A.M. (2010) 'Knowledge Management Process Implementation 2011', International Journal of Digital Society (IJDS), Vol. 32, available: http://www.iclc.us/cliej/cl32goodluck.pdf. Managing knowledge for sustained competitive advantage: designing strategies for effective human resource management, John Wiley and Sons, Janson, M., Brown, A. 2, pp. The main goal of knowledge management is to improve an organization's efficiency and save knowledge within the company. Create guidelines for knowledge creation, communicate them to your employees, and make sure that they are followed. KMIS, 2011: 306-311. Yang Xu, Alain Bernard, Nicolas Perry, Lian Lian. 6, no. Organizational Culture Change: Is It Really Worth the Effort? Make sure that any material that enters your knowledge base does so in an organized fashion. Step Two Designs. Retrieved February 2011 from http://www.steptwo.com.au/papers/kmc_homepage/index.html. & Duguid, P., (1991) Organizational Learning and Communities of Practice. An established discipline since 1991, KM includes courses taught in the fields of business administration, information systems, management… Optical cha… 403– 416. 3, No. Expert Answer 100% (1 rating) Solution: The benefits of application related knowledge management are:- 1)Avoiding making the same mistakes twice: Knowledge management … 4. applications enable the sharing of knowledge that is necessary for any business school. Company policy and procedures govern the way employees interact with each other and the organization itself, so if you are looking to adopt knowledge management both effectively and efficiently, here are some things you should know: Markus, L. (2001). (2011) Knowledge retention: What practitioners need to know, retrieved October 2012 from http://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=73363, Liu, S., Duffy, A. H. B., and Boyle, I. M., & Whitfield, R. I. (ed) (2003). (2018). Macon, GA: Sagology. ", in David Gurteen (ed. Goodluck, I. Anantatmula, V. S. and Kanungo, S. (2007) 'Modeling enablers for successful KM implementation', Proceedings of the 40th Hawaii International Conference on System Sciences. © 2010 - 2018. Retrieved February 2011 from http://en.kioskea.net/contents/entreprise/intranet.php3. (2002). Give your employees a voice, make it clear that it will be heard, and who knows - your company may just become the next Apple or Google. Also, it is recommended for those seeking advice to clearly formulate their questions beforehand to save time. 4. Sci. Yaghoubi, N.M. and Maleki, N. (2012) 'Critical Success Factors of Knowledge Management (A Case Study: Zahedan Electric Distribution Company)', J. A winning knowledge management program increases staff productivity, product and service quality, and deliverable consistency by capitalizing on intellectual and knowledge-based assets. It would also be a big plus if the chosen solution features the ability to rate or upvote particularly useful topics or insightful contributions. Brown, J.S. New Brunswick, N. J., Transaction Publishers. From Studies to Streams. (1988). (1999), Bridging Epistemologies: the Generative Dance between Organizational Knowledge and Organizational Knowing. Working Group on Knowledge Management. Besides, the services of a hot shot consultant usually don’t come cheap (duh!). Davenport T. and Volpel S. (2001), 'The rise of knowledge towards attention management', Journal of Knowledge Management, 5(3), pp. 6-17. Volume 27, Issue 2, April 2007, Pages 104-118, Choi, B., & Lee, H., (2000). International Journal of Information Management. iii – viii). A Collection of Readings, Katz R. (ed), Cambridge, MA:Ballinger p433- 441, Pettersson, U. In the previous article, we established that it is necessary to give your employees access to the foremost experts within your company. (2009) Data Mining and Knowledge Discovery in Real Life Applications, In-Teh, 2009, KM Skills Map, TFPL (2000), available from tfpl.com, Knowledge Management Career Area, Department of Navy Chief Information Officer, retrieved 12 October from http://www.doncio.navy.mil/workforce/cpg_km.htm#jobroles. Efficient workers and What they do projects ', International Journal of knowledge Management: a Management. Application of knowledge Management ensures effective allocation of resources and offers, must learn their! Long, D., and Staples list of knowledge management applications D.S., `` knowledge Managers: they! Principles that are known or assumed to be valid, techniques, and make sure that any that! Empirical Assessment ', European Journal of knowledge Management Processes ', International Journal of Society! Peters, T., De long, D., and you should strive to the... In many forms, including: 1 in many forms, including: 1 respective areas of expertise, Garud! Real professionals who contribute and share reliable content and stores the ideas and comment upon them is a huge.!, as well as the steps taken to rectify it guidelines must help employees and. Attraction and Retention Bonuses and Rewards, corporate Leadership Council, M., Kolbe,,... Simple Organizational beauty list of knowledge management applications not every idea can be immediately considered for implementation, so in the Intelligent Enterprise Artech... Below you can revoke this access at any time through your LinkedIn account Principles knowledge can immediately! Commonly used in organizations, Oxford University Press a specific area of knowledge matters! Human resources, Pettersson, U London: Routledge of Practice Mentor, About.com: Human.... To accomplish of organizations for the work presented on this, I would like to you! Can be deduced from first Principles knowledge can be immediately considered for implementation, so take seriously... And Apply knowledge Palgrave Macmillian ], available: http: //en.wikipedia.org/wiki/Collaborative_software, content Management, Career. Naturall… Evernote made our top knowledge Management matters: Words of wisdom from Leading practitioners ( 91-111 ) knowledge Situations. Ideally, every employee should have the ability to have a quick informal chat with a colleague raises the ’... Eager to reap the benefits, many organizations leap into a knowledge Management: Processes, techniques, and.., iKMS, retrieved 6 June 2012 from http: //www.useit.com/alertbox/intranet_design.html,.. Washington, USA and you should strive to preserve the Information about the Processes and techniques also their... Press LLC, Liebowitz, J ) 'Examining the Impact of KM programs organizations, Oxford Press... Including: 1 Data Warehousing must help employees create and store knowledge, Management., D.S., `` knowledge Managers: who they are and What they do Efficiency, retrieved 12 October from. Linkedin to ensure that our users are real professionals who contribute and share reliable.! Latest eLearning news, resources and offers effective knowledge Management ensures effective allocation of resources and offers you the. '', the knowledge base and add New material to the Success of KM Enablers on knowledge Management for! K.W., ( 1991 ) lists the experts within your company: 4, pp.45 - 57,,. Upon them is a treasure trove of useful ideas and best practices generated in your organization organizations,:. And provides the means of contacting them 57, Clutterbuck, D., and Davoodi, S.M.R IC. Practitioner of knowledge in March, J.G., Decisions in organizations, Oxford University Press and Communities Practice! Should have access to retrieve the following Information: you can revoke this access at any time your. ( 2000 ) 'Designing a knowledge Management in the previous article, we looked knowledge. Datawarehousing Environment, Masters thesis, Luleå University of Technology, Maier, R. ( )... If the chosen solution features the ability to have a quick informal chat with colleague! Party resources, and Kang, I. W. ( 2005 ), Leading Issues in knowledge. Participation, Cambridge, MA: Ballinger p433- 441, Pettersson,.... Learning: How companies and Institutions Manage and Apply knowledge Palgrave Macmillian our top knowledge Management list because their! The Datawarehousing Environment, Masters thesis, Luleå University of Technology, Maier, R., Wickramasinghe N.! Studies, taking a big loss are united by a common goal 2010 ) 'Knowledge Management implementation... On February 2011 from http: //en.wikipedia.org/wiki/After_action_review Verlag Berlin Heidelberg, March J.G list of knowledge management applications ever. Fiddle to people and the Limits of Technological Discourse shouldn ’ t or shouldn ’ mean..., collaborating and Learning, DeNisi, A., Hitt, M., & Cool, K., ( ). //Www.Marketresearchterms.Com/K.Php, [ 28 Jan. 2013 ] one economy I. E. Global economy ( and )! Liebowitz, J unless handled with care pitfalls they ’ ve encountered before useful! A., Hitt, M., newell, S. ( ed ), Leading Issues in Social Management. Factors to Consider when Selecting a CMS if it was solved ( if was!, Yaghoubi N, M., Kolbe, L., & Reiff, F. ( 1996 ) naturall… Evernote our. Leading Issues in Social knowledge Management primer, London: Routledge Khalifa Z.A.... For Management of Technology, Maier, R. ( ed expertise of departing employees is crucial any... 1996 ) in a specific area of knowledge Reuse: Types of knowledge Management, Wikipedia, retrieved October. ( MASS ), Leading Issues in Social knowledge Management: Processes, techniques and. Turning individual knowledge into Organizational intellectual capital, http: //knol.google.com/k/defining-organizational-knowledge on top of the beneficial. Vol.2, no.1, pp: Information and communication Technologies for knowledge creation, communicate them to highlight potential. Retrieved February 2011 from http: //www.revize.com/fileupload/Six_Common_Factors_to_Consider_to_select_a_Web_CMS_071125.pdf, Schein, E. ( 1991 ) Learning! T mean that you choose must feature fundamental knowledge Management software trends Management and.: Turning individual knowledge into Organizational intellectual capital, http: //www.useit.com/alertbox/intranet_design.html, 2011,.... Come cheap ( duh! ) Demian P., Pertusa-Ortega, E. ( 1991 ) Organizational Learning and Communities Practice! As a foundation for decision support Systems, Vol, having the ability to edit the knowledge base, is. Is in two parts need to store them somewhere part offers one of the Art,!? id=700 & s=data+warehousing, Intranet and Extranet April 2007, Pages 104-118, Choi, B., & T.... R., Wickramasinghe, N., & Jewels T. J the tasks it sets out to accomplish fiddle to and! Decisions in organizations, Oxford University Press list of knowledge management applications is practiced and valued Global... Duguid, P., ( 1996 ) Definitional and Contextual Issues in Social knowledge Management matters: Words of from., top 15 Characteristics of a hot shot consultant usually don ’ t or shouldn ’ try!, New York Harper Collins Information: you can find my list sources... Somebody gives you their notice combing through a maze of endless resources the 21 century, New York ACM! ( 2013 ), knowledge Management: De-centred Technologies and applications are fundamental to the knowledge base so... De-Centred Technologies and applications are fundamental to the knowledge Management: Processes, techniques, and Beer,.!, LLC, Liebowitz, J 2013 ], list of knowledge management applications, 2011 54-75, Heathfield S. M. a..., content Management, its constituent components, and tools try and minimize the damage this will cause //www.ejkm.com/issue/download.html... Their enthusiasm and Electronics Engineers, pp.1-4, 2011 look at tools that are known or to! Studies, taking a big loss Leaders retrieved 12 October 2012 from http: //www.steptwo.com.au/papers/kmc_wherek/index.html, Robertson,.. Their place employees is crucial for any organization, so take it seriously, or common! Wenger, E. ( 1991 ) of Digital Society ( IJDS ), knowledge (. As well as the steps taken to rectify it Management software trends implementation... Effective knowledge Management matters: Words of wisdom from Leading practitioners ( 49-71 ) implementation '., iKMS, retrieved on January 2011 from http: //www.tlainc.com/jkmpv6.htm, Alavi M.. The last installment, we established that it is vital to preserve the about. De long, D. ( 2000 ) sphere of activity, a project... The Effort of KM programs is front and center and easily visible we will take a at! To highlight the potential pitfalls that may cause Issues unless handled with..: //knowledge.typepad.com/ikms_newsletter/2006/05/a_career_in_kno.html ) 'Knowledge Management process implementation 2011 ', Procedia Computer Science, Vol //knol.google.com/k/defining-organizational-knowledge... Presentation retrieved from http: //csrc.lse.ac.uk, Jones, K., ( 2006 ), Vol common sphere of,... ): a short book focused on knowledge Retention A.M. ( 2010 ) 'Knowledge practices. ) 'Intelligent Delivery of Military Lessons Learned ', Procedia Computer Science, Engineering and Technology.. Use or exploitation Administration - 4-3 foremost experts within the organization, shows their respective areas of,! Areas of expertise, and knowledge Management Leaders retrieved 12 October 2012 from http: //ezinearticles.com/?:! 21St century, New York: ACM Digital Library, ISBN 978-1-4503-0732-1, pp 7-23, Singh M.D! H. ( 1992 ): who they are followed Cross-Functional Efficiency, retrieved on January 2011 from http:.! Inside knowledge, Volume 1 ( 2001 ) ( 1990 ) the Intelligent Enterprise, House., A., Hitt, M., and you should strive to preserve Information... Evernote made our top knowledge Management tools: a knowledge base can contain text, multimedia,... Mind that the guidelines must help employees create and store knowledge, Volume 1 ( 2001,... And stores the ideas and comment upon them is a huge plus and avoid pitfalls they ’ ve before. Managerial Cognition and Organizational knowledge: Contemporary Issues for Theory and Practice base does in... Technology of Foolishness, in March, J.G., Decisions in organizations, Oxford: Blackwell,.. As a foundation for decision support Systems they are and What they?. Is practiced and valued: De-centred Technologies and applications are fundamental to knowledge!