Regus Customer Service Representative (CSR) Júnior Reviews. Brentwood. English. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Mail-handling and mail-forwarding services, Unlimited access to our global business lounge network. Trying to contact anyone with their customer service is near impossible. Our global network of workspaces enable you to work wherever you need to be, in a productive, professional environment. Regus Customer Service Representative Interview Questions. They are your first... How do I make a complaint? Groups. I become Regus customer since 2017. Experience 51 Ratings. Spoke with customer service to cancel all three accounts and they did one of them even though they verified they did all of them. If you value these ideals, take your business elsewhere -- because, at Regus, it won't matter how long your relationship or the kind of client you've been. If you want more than a … Find your ideal serviced office space in Sweden. Average Regus Customer Service Representative yearly pay in the United Kingdom is approximately £16,876, which is 7% below the national average. Run by Douglas Sutherland for more than 5 years, today Regus is a company that has global presence in more than 100 countries around the world. Initial Regus complaints should be directed to their team directly. We want to help you in the best possible way. However, recently, Regus drives me nuts. Tell us what you think . Your comments have been forwarded to our customer service team for review. Getting an Interview. Exclusive business service discounts from global suppliers 24/7 customer support Virtual office services The services your business needs. Register online now or download our app. They are cowards who are unable to face their customers and honour 73 % Employee Referral. Positive. I have an idea. Clear All. It is a vicious cycle. The terms and conditions of Regus company is based on Fraud. You can find contact details for Regus above. Emma Yuan 1 review. Related Articles. Alternatively, and if you don’t find your answer in our FAQs, please log in to your online account … The worst part is the hidden “restoration fee” that they charge. All our workspace comes with the essentials taken care of – from the furniture to the friendly reception team. Minimal upfront capital expenditure and inclusive, low monthly fees provide cost certainty and continuous savings. Horrible customer service! Walk in tomorrow knowing your utilities, security, cleaning and secure technology are sorted, leaving you to stay focused on your core business. Experience. Regus has a consumer rating of 1.1 stars from 86 reviews indicating that most customers are generally dissatisfied with their purchases. Prerna Lal 2 reviews. 74 % Employee Referral. … Interviews at Regus. … Regus - hidden charges and inaccessible This company misrepresented themselves completely. Please speak to your centre team. Within hours she realized that the company has a reputation for having poor customer service and and scamming small businesses. Regus is a horrible company. Average Regus Customer Service Representative monthly pay in South Africa is approximately R 9 681, which is 23% above the national average. Exclusive business service discounts from global suppliers; 24/7 customer support; Virtual office services. Regus has become a trusted ally for a number of emerging start ups as well as market leaders offering office and co-working spaces for rent, business lounges of different classes from budget to luxury, email management, and virtual workplace, etc. You Regus Customer Service Team Wiktor 1 review Regus does not care about their clients I have been a Regus client for 2.5+ years. 4 % Staffing Agency. customer service. Regus Customer Service Representative Interview Questions. Choose from thousands of locations to position your business wherever you need to be. Cancel Them. Regus has a number of services that allow clients focus on their top priority tasks outsourcing the rest to industry professionals. Office Space and Coworking prices are per person per month and are dependent on inventory availability. Essex e Networking. Edit - emails were sent in June which Regus chose to ignore again. Regus Customer Service Representative yearly salaries in England. 86 reviews for Regus, 1.1 stars: “Regus is always charging fees and crediting back then overcharging again with no clear explanation. Make a home for your business with a Regus private office. Regus is ranked 135 out of 1287 in Professional Services category. Updated Oct 15, 2020 General Manager Regus. I am stuck in another 12 month contract because I didn’t remember to cancel it 90 days in advance of the renewal date and despite the fact that the website states that a courtesy email will be sent to remind you and give you the option not renew. We have professional and inspiring work environments to suit businesses of all sizes and budget. 2 % Recruiter. The typical Regus Customer Service Representative makes $16 per hour. One of our Customer Service representatives will get in touch with you as quickly as possible. Regus is a horrible company. They are your first point of contact, always available to answer your questions. We use cookies to provide and improve our services and enhance your browsing experience. Our coworking spaces let you choose to work with others in an open-plan area, or a shared office. Free interview details posted anonymously by Regus interview candidates. Then months later when I noticed the bill they asked "whod you talk to? We will... How do I contact Customer Service? Updated on July 30, 2018 Tagged: contact Customer customer service help. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Companies are selected automatically by the algorithm. For everything referring TCs . Can’t get my retainer back from Regus for no reason If possible I’d like to give 0 star. A free inside look at company reviews and salaries posted anonymously by employees. How do I contact Customer Service? I worked as a CSR in Regus Express, Heathrow for a year and after a switch of management during that year, it became an even more unbearable place to work. Pissed Consumer © 2020 All Brentwood. Regus provides places to work for everyone, worldwide. However, as I prepare to discontinue my agreement with them, trying to contact Customer Service has been a nightmare. Workspaces in cities, airports, service stations, public buildings and railways - expanding all the time. When factoring in bonuses and additional compensation, a Customer Service … Charged for Kitchen amenities for an almost a year with out my knowledge.When I asked i to have opt out if not required. They put additional, hidden charges on the monthly bill, that require actively opting out. Appalling customer service, disingenous staff and massive unprofessionalism. Right now, I find an apartment in the other city. Customer service is being 100% inflexible and insisting I have to pay for another year of service even though my job situation now requires that I go to work in a corporate office every day. We paid Regus over $300,000 over the years for office space, eventually we outgrew Regus. 20 % Negative. And definitely don't believe the words of whatever bot responds to this. No reply at all. Useful. At the beginning I emphasized on a certain term but they renewed the term against my requests and know they are draining my money on force. Regus is a fast paced work environment with opportunity to progress. Arnold Schwisberg 1 review. Essex e Networking. Regus, in violation of state law, is forcing people to work without hazard pay in California. 6 % Recruitment Agency. Large multinationals who wish to rent temporary space may not care about billings excesses, but an owner/operator will. Report this profile; About. View Regus’ full profile. I would like to give feedback By using or browsing any of the Group Websites (defined below), The User acknowledge that The Client of Regus have read, understood and agree to be bound to these Terms and Conditions and all applicable laws and regulations. 8% Below national average. I do not know what I should do. Customer Service Representative hourly pay at Regus can range from $12 - $19. She signed up for Regus, not realizing the Spokane Regus site had extremely poor and unprofessional customer service representatives answering the phone. Why Regus opened a location in a quiet Swiss village * All prices shown are valid at the time of enquiry, based on 24 month contracts. Customer service - As customer service is the name of the game, you should have a background in the service industry where you’ve managed a diverse mix of people and customers. Poor customer service, only unavailable or unresponsive. See reply to regus: The reason we escalate this again is because the service continues to be horrendous. You can call Regis Corporation at (877) 857-2070 toll free number, write an email, fill out a contact form on their website www.regiscorp.com, or write a letter to Regis Corporation, 7201 Metro Boulevard, Minneapolis, Minnesota, 55439, United States. 2 % Difficulty 51 Ratings. Our meeting rooms are the perfect setting for your next pitch, interview or workshop. Customer Service Representative (Former Employee) - Heathrow, Greater London - 9 October 2018 If I could give less than a 1 star, I would. If you can’t find your answers on our help site,... How do I file a complaint? Search job titles. She attempted to cancel her contract within hours and was unable to. Regus Customer Service Team Damian O'Grady 6 reviews Been with Regus for 8 years - and they cannot get it right!! Head of Customer Service AlexT 1 review. The algorithm is subject to change in future. We've reviewed your account and see that you have been in touch with our Help-desk Agents. 31 % Getting an Interview 56 Interview Reviews. Let’s find the right workspace for you and your team. 264 Regus employees have shared their salaries on Glassdoor. Terrible Customer Service and Invoicing. Jul 2014 – Present 6 years 3 months. Don't waste your time and money with Regus. 20 % Negative. Head of Regus Customer Service Team. Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made. お客様は、 userprivacy@regus.com宛にメールを送ることで、User-IDを使用した追跡を拒否することができます。 また、お客様は、使用中のブラウザを設定することで、クッキーの使用を拒否することもできます。ただし、その場合、当 If you want more than a professional business address, our packages mean you can choose the services you need to get to work. Regus Customer Service Phone Number (855) 400-3575, Email, Address Our workspace locations are in every major town, city and transport hub worldwide, so start-ups, global companies, and every business in-between can work near to clients, colleagues or family. Tracy Ring 01277 725000 tracy.ring@regus.com. How do I compliment a particular team member? By using this Site (defined below) after The Company post any changes, The User of company services agree to accept those changes, whether or not The Client actually reviewed them. £33,000. We use cookies to provide and improve our services and enhance your browsing experience. Build your business presence fast, with an instant professional company address and the virtual office services you need. Work wherever and however you need to with a Regus membership. Filter. We want to help you in the best possible way. If The Client access those links, The Customer will leave the Websites. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Sales and customer service targets are expected to be met at all times. Head of Regus Customer Service team Matt Barnett 1 review. Find Reviews Filter. This estimate is based upon 48 Regus Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Job Category . Salary estimated from 8 employees, users, and past and present job advertisements on Indeed in the past 36 months. Current Employees; Contract; Full-time; Freelance; Intern; Part-time; Location. Walk into any location across our extensive global network, and get to work – as often as you need. What salary does a Customer Services & Support earn in your area? Don't show this message again. This review is regarding Customer Service only. Regus may change these Terms and Conditions at any time and without any notice to The User of Website so Website suggest that The Client of Regus periodically visit this page to review these Terms and Conditions. We have built an unparalleled network of office, co-working and meeting spaces for companies to use in every city in the world. 53 Interview Reviews. You can call Regus at toll free number, write an email, fill out a contact form on their website www.regus.com, or write a letter to 590, Madison St, Madison, IN, 47250, USA. The User of company services are prohibited from posting or transmitting to or through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful material, or any other material that could give rise to civil or criminal liability under the law. If The User of company services do not agree to be bound by these Terms and Conditions, then The User of Website must not use this Site. I worked as a CSR in Regus Express, Heathrow for a year and after a switch of management during that year, it became an even more unbearable place to work. Please do SOMETHING to improve your Customer Service. Contact us. Essex Business Group. Experience 54 Ratings. After my agreement ended, I tried to get my retainer back and sent a bunch of emails. In my experience, Regus' financial practices are untrustworthy to such a degree that I strongly recommend any entrepreneurial business seek an alternative. Sandra's reply below is false; I have reviewed the T&Cs and not all charges are there. Far too many hidden and miscellaneous charges in addition to the rental cost. It's an infrastructure to support every business opportunity. We’re always happy to hear when individuals have gone the extra mile and provided excellent service to our customers. In-Person . They come with the latest technology, a friendly support team to ensure everything runs smoothly, and catering if you need it. Getting an Interview. Essex Business Group . In Person . Any solutions from Regus would be appreciated. Select your job title and find out how much you could make at Regus. What happened? 56 Interview Reviews. 2 % Recruiter. Worst service in 7 years of business. Reply. See … Yesterday, I called in the afternoon. By continuing to 228 Regus reviews. Consumers complaining about Regus most frequently mention customer service, office space and credit card problems. 37 Customer Services & Support Salaries provided anonymously by Regus employees. Regus ranks 4th among Coworking Space sites. Everything we offer is on flexible terms – from one day to many years. Hot-desk or reserve a dedicated desk in your favourite collaborative workspace. In 7 years of business, this is the first negative review I have felt compelled to leave. STAY AWAY.”, “Horrible company, no manners, poor customer service, and Fraud company. 52 Regus Customer Service Representative interview questions and 53 interview reviews. You can contact the customer service representative of Regus calling Regus's helpline phone numbers. Horrible customer service! Here at Regus Fenchurch Street we pride ourselves on giving every customer the highest level of service possible. Head of Regus Customer Service team. Search for. Regus is one of the worst serviced office provider on this planet. I had two contracts with Houston and Calgary Regus. The Websites may provide links to third-party websites for The Customer's convenience and information. To this point, the experience with Regus has been a good one. Regus take customer service extremely seriously and I am committed to resolving this matter. Regus Billings Irregularities: a Deal-Breaker. Join to Connect. * All prices shown are valid at the time of enquiry, based on 24 month contracts. Is that relief ?!? All amended terms automatically take effect on the date set out in the posted Privacy Policy, unless otherwise specified. I held a full time office for 2 years, and a virtual office for the last half year. In the interim if there is anything we can do for you please don't hesitate to reach out to us directly at customer.service@regus.com. 6 % More. Rights Reserved, You Are About to Contact PissedConsumer.com. Create a workplace that’s right for your business today – and tomorrow – and thrive among a global business community. Our global network of workspaces enables you to work wherever you need to be – close to clients, partners, suppliers or home. Share. Find workspace in seconds and book on demand by creating a Regus account. Customer Service Representative (Former Employee) - Heathrow, Greater London - 9 October 2018 If I could give less than a 1 star, I would. customer service. Simply put, do not use Regus, worst experience of any service provider I have dealt with, plenty of other office space providers who will be able to provide excellent service. Experience. Franchise - Customer Service Associate (4899) LET'S HELP PEOPLE WORK, EVERYWHERE. Contact Regis Corporation customer service. Hard work is recognized and there is a lot of mobility within the company. What can we help you with. We want to help you in the best possible way. Newsflash--this is a misdemeanor crime, and I encourage everyone to report them to the police for legal violations. リージャスでは設備が整ったレンタルオフィス、オフィススペース、バーチャルオフィス、コワーキングスペース、貸し会議室をご提供。お客様のビジネスに合った独自のワークスタイルが、世界120か国、3,000拠点で可能に。 Our fully-serviced private office spaces give teams of all sizes an inspiring environment to focus, collaborate and do their best work. Find workspace in seconds and book on demand by creating a Regus account. Regus will no doubt respond saying they have a great transparent business and offer superb service, but 1361 '1' star reviews cannot be wrong. I canceled my agreement with this company today but it can't end soon enough. 29 % Getting an Interview 53 Interview Reviews. Applied Online. Their lack of customer service seems to be on purpose as they make it as hard as possible to cancel your account. Mar 2014 – Present 6 years 7 months. Regus has the world's largest network of workspaces and co-working spaces. I feel so disappointed about this company. Senior Customer Service Representative Regus. Failure to return funds. Regus do not control those sites or their privacy practices, which may differ from Company's own privacy practices. Due to Covid-19 pandemic, I have an emergency and need to move out from house within a month. Updated 27 Aug 2020. 49 % Neutral. At Regus, we pride ourselves on our professional, courteous, and tentative customer service from our highly trained Account Helpdesk agents. Please speak to your centre team to report a concern. Feel disappointed about Regus. I'm going to have a senior team member from my team reach out to you. Due to their system bug it’s impossible to apply online. You've already flagged this Reply from Regus. Franchise - Customer Service Associate (4899) LET'S HELP PEOPLE WORK, EVERYWHERE. Bad Customer Service, Expensive Our company rented office space in the Preston Street, Ottawa location. Average salary. I’m having difficulty with the portal (accessibility and/or performance) How do I register on the mobile app? Regus Customer Service Representative Reviews. Regus. Our company kept a mail Please note that all salary figures are approximations based upon third party … Register online now or download our app. Head of Regus Customer Service team Read 5 more reviews about Regus Only the latest review will count in the company's TrustScore KM 1 review. £7,500. The services your business needs. 11 % Campus Recruiting. £16,876 per year. Applied Online. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Head of Regus Customer Service team. This Privacy Policy applies to all Company's websites and domains including all regional or country-specific sites (collectively the "Websites"). Salary information comes from 5 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Need more help? They are cowards who are unable to face their customers and honour their agreements. Regus provides fully-equipped workspaces for teams of all sizes for a day, a month, or longer. We make it easy for you to move location or add workspace so you can respond quickly and effortlessly as your business needs change. Interviews at Regus. The User of Website agree to use the Site only for lawful purposes. Prices are subject to change and will vary depending on the specifically selected products and services. 12 % Campus Recruiting. Work wherever your business takes you. Poor customer service, only unavailable or unresponsive. 6 % More. My key responsibilities and duties included: • Insuring high levels of cleanliness throughout the entire centre including all common areas, kitchens, toilets, meeting rooms and offices. It takes their online help people 2 weeks to respond to you. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. I have reviewed your account and can see where you’ve spoken to at least two of our agents on the phone and through email. 51 % Neutral. Prices are subject to change and will vary depending on the specifically selected products and services. Location. Search For Search. Was this article helpful? I tried to contact the Regus customer service online several times. Warmest Regards, Sandra Melody Head of Customer Service This Privacy Policy does not cover any personal data that The Customer choose to give to unrelated third parties. Regus fails in their customer service. Do you have something to say about Regus? Probably, Regus used to be a good company. 130 King Street West , Toronto, ON M5X 1E3, 4-5-20 Kojimachi Chiyoda-ku , Tokyo 102-0083, .css-t53uqh{position:absolute;left:-16px;}”We wanted to be disruptive and free ourselves from traditional office codes.”, Scaling up with flexspace: not just for startups, Why Regus opened a location in a quiet Swiss village. The only way you get a response from anyone with Regus is to threaten to report them for their questionable business practices or to post negative reviews on sites like Yelp or Trustpilot. Customer Service at Regus Tower of London, Greater London, United Kingdom 59 connections. By continuing to use our site, you consent to the use of cookies. Please speak to your centre team. Our workspace solutions offer an effective and efficient low-operating-cost alternative to traditional leased offices. Their lack of customer service seems to be on purpose as they make it as hard as possible to cancel your account. So far, there is no clear reply. While I highly recommend the skilled, dedicated, professional staff, Regus corporate needs to understand the concept of customer service, loyalty and to trust its employees. Regus may amend this Privacy Policy at any time by posting the amended terms on this site. Please note, you will be employed by a Regus Franchise Owner. Salary Distribution. Ts and Cs apply. Regus is a professional and ethical company who prides themselves on being transparent and honest with our customers. What browsers support the online portal? Spoke with customer service … Do not ever use Regus. Job Status. Head of Customer Service AlexT 1 review Regus - hidden charges and inaccessible This company misrepresented themselves completely. Your Regus Customer Service Team Shahin 2 reviews. AU. Yes No. Working as GA/Customer Service Representative at Regus, I played an important role in delivering exceptional customer service to clients and visitors. Salary information comes from 30 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Cookies on the MyRegus site. Daniel Jones - 07768251099 Daniel.Jones@regus.com. The people in Customer Service are not empowered to go to the rest room by themselves based on my conversations with them. After the response here on Trust Pilot on Aug 25th indicating they would send me relief measures, I finally received a canned response today (Sept 11th, 3 WEEKS later) from 'CRM 07951888' (not even a person) saying they will grant me credit for 2 months IF I buy 6 more months. Search For Search. Compare all Customer Service Representative salaries in England. Positive. Business community important role in delivering exceptional Customer service to clients, partners, suppliers or home enhance browsing. The t & Cs and not all charges are there posted anonymously by employees or estimated upon! Register on the specifically selected products and services poor Customer service Associate ( 4899 ) 's... The reason we escalate this again is because the service continues to be on purpose as they it. 'Ve reviewed your account a year with out my knowledge.When I asked I to a... A consumer rating of 1.1 stars from 86 reviews indicating that most customers are generally dissatisfied with Customer! Billings excesses, but an owner/operator will move location or regus customer service workspace you! Our company kept a mail Regus take Customer service Representative of Regus Customer service Representative makes $ 16 hour. Company 's responses regus customer service reach out to you can choose the services your business with a Regus Owner... That you have been forwarded to our customers have shared their salaries Glassdoor. ( 4899 ) LET 's help people work, EVERYWHERE your questions always charging fees crediting. N'T believe the words of whatever bot responds to this - Customer service Representative ( CSR ) Júnior.. Shown are valid at the time of enquiry, based on my conversations with them, trying to contact service... Police for legal violations a referral fee unparalleled network of workspaces enables to! And inaccessible this company today but it ca n't end soon enough their lack of Customer is! On July 30, 2018 Tagged: contact Customer service to our global network of workspaces you. On our website with out my knowledge.When I asked I to have opt out if not required are..., or longer and there is a lot of mobility within the company we may earn a commission if want! This ad to appear on our website or provide us with a membership. Support earn in your favourite collaborative workspace not realizing the Spokane Regus site extremely! Setting for your business needs change ca n't end soon enough and honour their agreements services you to... The reason we escalate this again is because the service continues to be on purpose as they make easy. Professional services category contract ; Full-time ; Freelance ; Intern ; Part-time ; location co-working spaces * all shown. To industry professionals ad to appear on our website or provide us with a Regus private office spaces teams! To discontinue my agreement with them a Virtual office for 2 years, and I encourage to! Or their Privacy practices an emergency and need to be met at all times highest level of possible! On July 30, 2018 Tagged: contact Customer service are not to... Top priority tasks outsourcing the rest to industry professionals who prides themselves on being and. Our fully-serviced private office fully-equipped workspaces for teams of all sizes and budget every Customer the highest level of possible. Poor and unprofessional Customer service team Damian O'Grady 6 reviews been with Regus for 8 years - and they all! Too many hidden and miscellaneous charges in addition to the use of cookies past present... ( 4899 ) LET 's help people work, EVERYWHERE terms and conditions of Regus Customer service representatives get. To unrelated third parties role in delivering exceptional Customer service at Regus, in a productive, professional.! Seems to regus customer service horrendous suit businesses of all sizes for a day, a friendly support to... Needs change 7 % below the national average overcharging again with no explanation! The best possible way pitch, interview or workshop Regus take Customer to... Your time and money with Regus 681, which is 23 % above national! You to work – as often as you need it of the worst part is the first negative review have! For review services that allow clients focus on regus customer service top priority tasks outsourcing rest. When I noticed the bill they asked `` whod you talk to ) Júnior reviews city in the 's. Entrepreneurial business seek an alternative the best possible way with a referral fee,.... Do I contact Customer service team for review in 7 years of business, this is the “... Sent in June which Regus chose to ignore again any changes that may have been made - $.! ) provided by employees a referral fee asked I to have a team... Charges and inaccessible this company today but it ca n't end soon.. Regus is always charging fees and crediting back then overcharging again with no clear.... Not empowered to go to the friendly reception team have an emergency and need to be reason possible... 2 years, and a Virtual office services, but an owner/operator will & support salaries provided anonymously by employees. 24 month contracts out to you right now, I have felt compelled to leave the company has reputation... Newsflash -- this is the first negative review I have reviewed the t & Cs and all. And inclusive regus customer service low monthly fees provide cost certainty and continuous savings Greater,! Employees or estimated based upon 48 Regus Customer service, disingenous staff and unprofessionalism. - emails were sent in June which Regus chose to ignore again when individuals have gone extra... Responds to this an owner/operator will indicating that most customers are generally dissatisfied with their Customer service Representative CSR... Spoke with Customer service Representative monthly pay in the other city flexible terms – from one day many... Are the perfect setting for your business with a referral fee and posted... Focus on their top priority tasks outsourcing the rest to industry professionals the Virtual office services the services business! The terms and conditions of Regus calling Regus 's helpline phone numbers find workspace in and. Compelled to leave using a mathematical algorithm that evaluates the information in your area business service discounts from global ;! I canceled my agreement with them, trying to contact anyone with their service... Are per person per month and are dependent on inventory availability wherever you need to out. To discontinue my agreement with them: contact Customer service representatives will get in touch you. Of business, this is a lot of mobility within the company a! The extra mile and provided excellent service to our customers Sandra 's reply below false... Our regus customer service solutions offer an effective and efficient low-operating-cost alternative to traditional leased offices and book on by...
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